The situation over Coronavirus evolves daily and as a result, all of us must evolve with it. At LABS, our Management team are regularly holding online strategy meetings to discuss the impact on the community and our business, and how we might go about mitigating the risks to both our staff and our clients. Our IT and management infrastructure are working well, with the facility provided for home working and we are asking all our employees to be as flexible as their personal situation allows. Our primary aim is to protect our staff and those of the wider community that we are working with, in order to carry on providing our services, as safely and efficiently as possible. As the situation changes and the Government bring new initiatives into force, we are adapting to meet the criteria they outline, in regard to personal hygiene and distancing. We continue to provide a full operational service. Currently we have no reported cases of the Coronavirus within our employees and their families that we are aware of. We are monitoring this on a daily basis, in order to provide a safe working environment for all our staff, and most importantly our valued client base. This includes precautions such as wearing a mask and gloves, washing hands upon re-entry to a property, and maintaining proper distancing measures between workers and clients as per the NHS England guidelines.
Surveying of works
Normally we would offer our clients a free visit from one of our surveyors, who would attend your property with our specialist MMS2 protometer, to assist with identifying any damp issues, and advise on the correct course of action to mitigate the issues. However, with the current situation, we understand it may not be appropriate for clients to receive a visit in their property from our assessors, especially if NHS England safe distancing measures cannot be adhered to. At LABS we have a few options for people who are looking to get a quote for remedial damp treatments, in these difficult times.
The first option would be to provide us with detailed pictures of the affected areas, to our email address (admin@l-a-b-s.co.uk). From here we can assess any issues you might have and provide a remedial quote for any issues identified via email. With this option, it is best if you can provide us with a measurement of the affected area, so that we can price accurately for the correct quantity of materials and labour. It is also helpful if you can provide us with a full address of the property, your name, a best contact number, an email address for yourself (to receive the quotation) and any past surveys or quotes that have been conducted at your property. In addition to the emails, we would have the option to follow this up with a Zoom or WhatsApp call.
Via video calling one of one of our assessors, can then look at, and discuss any issues you might have. Zoom is totally free and easy to use and is proving a great tool during this crisis. Please contact us either on our landline 0114 2302865 or via email (admin@l-a-b-s.co.uk) in order to book in a zoom call with one of our specialist surveyors.
Our regular, in house surveys can also be carried out as normal, Where NHS England safe distancing measures can be followed. We would not however, carry out an assessment at any property whereby the inhabitants are self-isolating and/or in an ‘at risk group.’ Therefore, you the general public, we expect to inform us of your situation, so that we can determine the risk levels.
Specifying services and assisting with designs
We are also still providing our service, whereby we can advise and assist with any designs, for things such as basements, and extension projections. You can get in touch with us via the aforementioned channels for help with designs and specifications.
Advise and supply of materials
During normal working practices, we are able to supply any specialist damp proofing materials, that are ordered before 2pm, on a next day delivery. However, due to the current situation our supplier has closed down, and as such we have a slight shortage of damp proofing materials.
Our shop (66 Crookes S10 1UG), does however have a number of materials stocked, and as such, should you require any materials, it would be best to either give us a call on 0114 2302865, or email us at admin@l-a-b-s.co.uk in order to discuss your requirements.
Carrying out of works
At LABS, we are still endeavouring to undertake and carry out general damp proofing works, and basement conversions. In doing so, we are carefully following the guidelines outlined by NHS England, in order to maintain the safety of our clients, and staff.
We cannot undertake any works in a property whereby the client is self-isolating, or has shown symptoms of covid-19, therefore it is of the upmost importance that the client notifies us of their situation when contacting us to discuss works. With basement works, it easier for our staff to isolate themselves from the client, especially on a habitable project, where they will have a means of escape to enter/exit through. Staff will also be instructed to wear face masks at all times, wash their hands when entering and leaving the site and to keep 2m distance between each other and the clients, as per the NHS England guidelines.
Please do not hesitate to get in touch with us today, if you need any specialist damp proofing materials, or require any works relating to damp proofing or basements!
Telephone number: 0114 2302865
Email: Admin@l-a-b-s.co.uk